Good morning,
I read this article a few days ago and have been digesting some of the points. I have sat in many department meetings when nobody has any questions about pending changes to the department or clarification of procedures. Only when the meeting is over and everybody returns to their cubicles is where the REAL public discussion begins. I suppose that staff have their reason, and it seems to be a shared behavior. Therefore, I sit at my desk after the department meetings in order to hear the real concerns and points.
Anyway, please enjoy this article.
Your Communications May Not Be Communicating
-Randy
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Thank you for leading by example!