Happy Tuesday,
When I first read this article,Cisco and a Cautionary Tale about Teams, it resonated with me. Particularly because I have divided the Production Department into several mini-teams. As I have stated in previous posts, this was in response to the JPS system. It is exciting for me to see the enthusiasm that they have when they are working in their teams. Under my supervision, they have established their workflows and clearly-defined division of duties. My concern comes in when I hear them say that they want each member to be able to perform all of the functions. In theory, that sounds a little overambitious. Although I'm a football guy, when I think of teams, my mind thinks of baseball. Not everybody can play shortstop. Somebody has to be a third baseman and there needs to be outfielders. In an emergency situation, each member should be able to slide into a clearly-defined role and work symbiotically and systematically with each other in response. Like the article states, if everybody is responsible, no one is responsible.
Enjoy the article and the rest of your day!
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Thank you for leading by example!